frequently asked questions for portraits and weddings



What should we wear?

Wear clothes that you feel comfortable and confident in.  Matching is unnecessary, a good rule of thumb is if the colors would make a nice quilt then they will look nice together in portraits.  Avoid busy patterns or large logos. Remember that you'll likely be sitting on the ground for a portion of your session.


How long is a session?

Sessions typically run about an hour. Sessions with adults typically go a bit faster than sessions with children, simply because when working with children we run on their time.  


What if the weather is bad?

Living in East Tennessee, we all know that the weather can change in a minute.  In the event of inclement weather, session will be rescheduled to the first date that works for both of us.  


How do we receive our images?

After your session I begin professionally retouching your images.  When this is complete you images are uploaded to a private online gallery.  This gallery includes your print release, and a PIN so you can download your digital files.  Anyone you share the link with is able to view your images, and can order prints or products that will ship directly to them.


Can we order prints or products? Is an order required?

Yes, we work with a professional print lab to provide archival quality prints and products.  All prints and products come with a warranty against fading or discoloration. We offer a wide variety of prints sizes, as well as canvases, greeting cards, and photo gifts.

No order is required, and we are happy to suggest local labs for you to print at your leisure.  We love F/32 Photo on Kingston Pike, and highly suggest them for your printing needs.  


Where do sessions take place?

I have a favorite spot, that is a hidden gem in Knoxville.  Almost all of the images in my portfolio were taken there.  If you have a specific location in mind let me know and I'm happy to try to accommodate that.


How do we book? How early should we book?

Contact me for a list of currently available dates. Session fee is due at booking to reserve your date. 

June and October fill up very early. I suggest booking in June/July for a premium fall date. I typically book about 4-6 weeks out year round, but may be able to work in a last minute request. The deadline for Christmas images is November 15.


My question isn't listed here.

No worries! Just call/text me at 865.748.7483 or email jess@reflectionsbyjess.com.  I'll respond within 24 hours, during normal business hours (9am-5pm EST).



What is required to book?

A signed contract and a 50% retainer are required to reserve your wedding date.  Final balance is not due until 30 days before the wedding.


Are you insured?

Yes.  We carry liability as well as error and omission insurance.  No matter who you choose to cover your wedding day, this is a very important question to ask.


Can we create a custom package?

Of course!  We want to provide you with the service that best meets your needs and budget.  Some clients want packages that include wall art, canvases, and add ons, while others prefer coverage and to handle printing on their own.  Every wedding includes digital files and a print release.


How much can we expect to spend?

Weddings start at $750. For our most common packages, please click on “pricing” above. 


What is a typical wedding day like?

While every wedding is different, some things are fairly standard.  We typically arrive an hour before the ceremony start time.  During this time we capture detail shots, and final touches of everyone getting ready.  Jess stays with the bride and bridesmaids, while Joe goes with the groom and groomsmen so you have continual coverage.  Many couples opt to do a first look, either with the bride and groom actually seeing one another for the first time privately before the ceremony, or with something blocking them (a door or corner) from seeing one another.  

During the ceremony one of the benefits of having two photographers is having two perspectives of the entire ceremony.  We capture both the bride coming down the aisle, and the groom's reaction.  

After the ceremony we start formals.  We start with the largest grouping, and as we finish we let people head on off to the reception, until we are down to just bride and groom.  Couple portraits are our favorite part of the wedding day.  The two of you finally get a few minutes alone, and we can showcase your love in your portraits.  The more time we have for these, the better.  We typically ask people to allow thirty minutes, if possible, for this portion.

At the reception we capture all the highlights, as well as your guests enjoying themselves.  After the wedding we will get a sneak peek up on facebook for you as soon as possible so you can see it before heading off on your honeymoon.  While you are away, no images are posted because we always want our couple to be able to see their images before everyone else has seen them. During the editing time we will continue to post previews.  When retouching is complete you will receive a link to a private online gallery where you can view and download your images.  You can share this gallery with friends and family, and they can order prints or products that ship directly to their home.